This is the privacy policy of Activity Crest Limited with Registered Office address: 111 Dudley Road West, Tividale, Oldbury, United Kingdom, England, B69 2HU.
Visitors to our website can rest assured that privacy protection is our top concern since Activity Crest recognises and values the value of their privacy. We use and retain all personally identifiable information in a manner that complies with the Data Protection Act of 1998 to the fullest extent practicable. Activity Crest only collects personal data from you if you voluntarily give it to us upon request. Before using the Activity Crest web pages, please read the following to understand how we use the information you provide. Please be aware that using the Activity Crest websites and services requires you to accept the terms and conditions of this privacy statement.
The Data That We Gather
When you submit a reservation request, buy something from our website, or get in touch with us via phone, email, fax, or letter regarding a transaction, we collect personal information. Additionally, we might get your personal information if you register for any online services, such as newsletters, competitions, surveys, or subscriptions. Our web server automatically detects your domain name when you visit our pages, and we gather it.
It is your choice to stay anonymous while you browse our webpages. However, you must provide personal information in order to interact with us or place an order for a product. We only obtain the personal data that you voluntarily provide to us, for example, when you make an online reservation or purchase. We might not be able to complete your reservation or purchase if you do not submit your personal information.
We won't gather any more personal data without your permission.
Our Precautionary Steps for Security and Storage
We promise to do every reasonable effort to protect any information we may have about you and to ensure that it is accurate and current. When exchanging your personal information with our web pages, we transfer and receive it using industry-standard encryption techniques. We need to create a "secure session" using Secure Socket Layer (SSL) before you can send us any personal information.
The general public cannot access the secure operating environments where your personal information is kept. At our physical locations, we have implemented security measures to guard against the loss, improper use, or alteration of your personal data by our staff members or other individuals.
We cannot, however, make a 100% guarantee that the information you supply to us will always be secure via the Internet because no data transmission can. Activity Crest disclaims all liability for any consequences that may result from illegal access to your personal data.
Cookies
Occasionally, we could employ "cookies" to remember your choices, capture session data, and gather data about how you use and navigate our website. To assist us in keeping our services better, we gather data from the websites that our clients visit.
"Cookies" are little data files that our website saves to your hard drive in order to keep track of things. Cookies save information about your preferences on a certain website, which might make it easier to utilise the Web. It is industry standard practice to employ cookies, and many websites do so in order to offer you helpful features. Cookies by themselves just identify your machine; they do not individually identify you.
Two categories of cookies are there:
1. Cookies for sessions
They serve the purpose of preserving the so-called session state. If you think of your experience on the website as a conversation with us, this cookie serves to remind the website of our current position. For example, if you requested us to add a hotel to your basket during the conversation, the next time you click on the basket, it will remain there. Although they are necessary for the website to operate, session cookies are not used in any manner to personally identify you.
2. Permanent cookies
We will set a permanent cookie on your computer's hard drive when you visit our website. You may see these by going to your browser's installation's cookies directory. As the name suggests, permanent cookies are long-lasting and are sent to us each time you visit our website, enabling us to recognise you across visits. For example, if you browsed activities in London the last time you visited our website and we have a fantastic discount on activities for you the next time you come, this cookie helps us identify your computer so we can display you the deal.
Enhancing your online experience and ensuring you don't miss out on fantastic deals are the two main goals. Cookies only include a unique identification number that helps us identify your computer and do not contain any Personal Information, such as your name, address, email address, or phone number.
Third Party Tracking Devices
You'll notice that our website contains advertisements for third parties. Advertising network firms serve this advertising on their behalf, or third-party marketers serve it directly. To measure the efficacy of their advertisements, these advertisers or advertising networks might install cookies, activity tags, or other tracking technologies on your computer. They might combine data that you may have given directly to the relevant advertiser or ad network with information about your visits to our website and other websites that is retrieved through these cookies. Third-party use of cookies and other tracking technologies is not covered by this privacy statement. We advise you to review the privacy policies and practices of that third party, which are typically available on their website, as they will address this.
Giving up
Because "session" cookies are necessary for our website to work properly, you cannot prevent them. However, you can set your browser to reject both "permanent" and "third party" cookies. For all the information you require, please visit the website of the relevant Internet browser maker.
You may modify your cookie settings in any modern browser. Usually, the 'options' or 'preferences' menu of your browser has these settings. The following links may be useful in understanding these options; if not, consult your browser's 'Help' menu for additional information.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS
For further legal information about privacy issues, you may check out below:
Data Protection Act 1998
The Information Commissioner's Office
How We Use Your Personal Information
Your personal information is used by us and our service providers to answer your enquiries about our products, process reservations, validate payments, and make sure you receive the right invoice. Your purchases from us will be fulfilled by our service partners, who will receive the personal information we gather from you. Please be aware that information may thus be provided from outside the United Kingdom, the European Economic Area, and the United States. It should be noted that our distribution partners may provide our products. The privacy policies of our distribution partners should be read in addition to this one as they can differ from Activity Crest’s privacy policy. This website may contain links to other websites, to which Activity Crest has no control over their privacy practices or their content.
In order to better serve you and other customers, we or our service partners may occasionally give you information about our newest products or ask for your feedback on proposed new projects. Please make sure you click the boxes at various places around the website if you do not want Activity Crest to contact you in the future.
We do not collaborate with or have any connections to companies that place advertisements on websites, nor do we disclose your personal information to outside parties that are not involved in completing the transactions you have made with us or as previously mentioned.
GDPR
At Activity Crest, your privacy is important to us. This policy explains what we gather, why we collect it, how we use it, how we safeguard it, and how you can contact us.
More specifically, as a controller of your data through this website (hereinafter, the “Website”), Activity Crest, whose registered office is located at 111 Dudley Road West, Tividale, Oldbury, United Kingdom, England, B69 2HU, is subject to this policy.
1. What Are The Purposes And Lawful Basis Of The Processing Of Your Data Carried Out By Activity Crest ?
For the purposes outlined in this policy, Activity Crest needs the data that it requests or may request from you; if you do not supply it, Activity Crest may not be able to get in touch with you or handle your requests.
Activity Crest retains the right to refuse to answer or handle requests that do not contain all the necessary information.
By giving Activity Crest access to your data, you attest to its accuracy and agree that Activity Crest may periodically ask to see and update any personal information you maintain.
You can find information on the services that Activity Crest offers on this website that might be helpful. This means that Activity Crest will only ask for and process the data that is required to deliver the services you have requested or to establish and manage a business and/or contractual relationship with you.
More importantly, the reasons why Activity Crest might process your data! Consequently, the following constitutes the legal basis for that processing:
A. Performance of a contract between you and Activity Crest or application of pre-contractual measures:
a) Oversee the contractual connection with you and guarantee the delivery of the agreed-upon goods and services. This includes managing the reservations and services that Activity Crest offers, as well as the calibre of the services, their billing, collection, and withdrawal. The processing of reservations and payments for goods and services via Activity Crest, contact centres, and mobile communication systems using UMTS, GPRS, or GSM technology are all included in this stated goal.
b)Notify you of any confirmation or changes to the reservations you made through the website, the call centre, or any other channel. You will also receive any further notifications that you specifically requested regarding the contracted goods and services, including through electronic mail.
c)Oversee the business relationship with prospective customers by responding to their enquiries about the goods and services that Activity Crest offers.
d) Handle and process all legal, extrajudicial, and insurance claims that Activity Crest receives pertaining to you.
B. Consent
Send you promotional messages via any channel, including electronic channels, in accordance with your browsing and/or consumption patterns. These messages could be advertisements or promotional materials for goods and services that meet the previously described standards and are thought to be of interest to you.
C. Legitimate interests of Activity Crest
a) Send out promotional communications about goods and services that are comparable to the ones you have contracted for. According to Recital 47 of the General Data Protection Regulation, Activity Crest has a legitimate interest in this situation to engage in direct marketing operations targeted at its clients.
b) To find out about the preferences of our customers and the quality of our goods and services, conduct market research and surveys. Improving the commercial proposition and client experience Activity Crest's legitimate interest.
c) In addition to managing and administering the website, enhance the user experience. Enhancing the Website's functionality is Activity Crest's legitimate interest.
d)Give third parties access to personal information when conducting business (such as mergers or acquisitions). Allowing the service to continue Activity Crest's genuine interest.
Processing of data in addition to simple website navigation
We may use technology like cookies or tracking software to enhance our services, give you more relevant content, and track how users interact with this website. Please be advised that the information we gather from you using these technologies will often not allow us to identify you.
Please be aware that cookies, which are used on this website, are little data files that your browser saves to the hard disc of your computer. They make it possible for you to navigate this website and give us the ability to offer things like speeding up subsequent searches by remembering some parts of your previous search. Cookies are removeable if you so choose. The majority of the functions on this website can still be used even though some cookies are required to view and use them.
2.Who Are The Third Parties To Which Your Personal Data May Be Shared?
The personal data that you provide to Activity Crest may be communicated to the following categories of recipients:
Third parties, like public authorities, to whom Activity Crest is required to provide information in order to abide by their requirements and any applicable regulations, as the situation may be.
Suppliers of contracted services, just for administrative purposes, and verification of credit card fraud to finalise your reservation.
Third parties in the framework of future commercial activities that Activity Crest may conduct to guarantee the user's continued access to the services.
We also let you know that the Activity Crest can work with or rely on businesses that are not based in the European Union. In those circumstances, Activity Crest as a business demands that these companies abide by the personal data protection measures outlined in a legally binding contract, with the exception of situations in which the European Commission has found that the nation in which the aforementioned companies are located offers an adequate level of personal data protection.
If you would want a copy of the steps mandated by Activity Crest, you may reach out to our Data Protection Officer using the information provided below.
3. How Does Activity Crest Protect Your Data?
In order to secure and protect your personal data from unauthorised or illegal access, loss, damage, use, and disclosure, Activity Crest has implemented the necessary policies and technical and organisational safeguards.
At Activity Crest, we'll also take all appropriate measures to guarantee that workers and personnel who have access to your personal information have obtained the necessary training.
In any event, you should be aware that sending data via the Internet is not risk-free and that you do it at your own risk. Activity Crest cannot guarantee the security of the personal data transmitted through this Website, despite our best efforts to secure it.
4. For How Long Does Activity Crest Keep Your Data?
The length of your contractual relationship with Activity Crest and the legal deadlines will be taken into consideration when determining the retention period of your data. In this regard, the standards by which Activity Crest establishes the duration of your data's retention have been established in compliance with the rules, laws, and guidelines that apply, as well as the operational prerequisites of Activity Crest pertaining to the proper administration of its clientele's relationship. Your information will be retained until you withdraw it, if and when you provide consent.
5. How Can You Exercise The Rights Over Your Personal Data?
Your rights to access, rectification, erasure, objection, limitation, and portability, as well as the ability to withdraw consents you have previously granted us, can be exercised at any time by emailing Info@activity-crest.com or mailing a letter to Activity Crest, whose registered office is located at 111 Dudley Road West, Tividale, Oldbury, United Kingdom, England, B69 2HU. If you'd like, you can reach out to our data protection officer using the information provided below.
Contacting Us
Please send an email to Info@activity-crest.com if you have any queries about our privacy policy or if you would like a summary of the personal data we have. Only the email address registered for the corresponding customer name will receive information. Within seven days, we will try to address any queries or issues you may have.