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Madrid, Spain

City Sightseeing Madrid Panoramic
Bus Tour

starting from$ 32.48 p.p.
  • 24 Hours

Tour Overview

Take pleasure in a tour of Madrid's colourful streets with the 360 degree bus tour. See the city's famous sites and rich history from the top of an open-air double-decker bus. Dive into Madrid's culture and beauty with live guided commentary available in both Spanish and English. The experience promises to leave you with priceless memories, regardless of whether you choose for the panoramic loop. You won't have to lose out on amazing vistas and photo opportunities while travelling thanks to our top-deck seats. Don't let the opportunity slip to make priceless memories! Start your journey by reserving your tour right now!

Highlights

  • Flexible Open-Air Sightseeing: You can take our open roof bus and witness the beauty of Madrid in 360 degree.
  • Relaxing Experience: Sit back and unwind as you move through Madrid on our open roof bus.
  • Audio Commentary: Buses are equipped with audio commentary available in multiple languages, providing insights into the history, culture, and significance of the sites you pass.

Tour Description

The two-story vehicles used for the bus tours in Madrid are roofless on the upper level. You can see all of Madrid's well-known locations from the top deck without having to deal with crowds or obstructions in your way. Discover the vibrant atmosphere of Madrid. And don't worry if the weather is sunny. To keep you cool, the upper deck of the buses has a shade that can be pulled over it.

 

Take a double-decker bus and start your journey by passing by some of Madrid's most well-known sights

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Inclusions

  • 24-hour Panoramic Bus Tour
  • Access to 2 bus routes (Historic and Modern)
  • La Gran Via y los Asturias guided walking tour - departs every day at 12pm from Stop 1 (Museo del Prado)
  • The Secrets of the Royal Palace guided walking tour - every day at 6pm from Plaza de Oriente, 8 (you must reserve your spot by scanning a QR code given to you upon boarding the bus)
  • Tapa of Iberian Ham + drink at La Parada Gourmet (Calle Carretas 31) from 10am - 12am
  • Free drink at Hard Rock Hotel in Ronda de Atocha, 17
  • Free coffee/ infusion/ lemonade at Indiscreto Brunch, located at Calle la Reina, 25
  • Burpy Focacceria, free drink when purchasing an XL focaccia, at Paseo de la Habana, 56
  • 10% discount at Teatro Flamenco Madrid for the show Emociones
  • Free self-guided walking tour
  • 10% discount at Lock&Enjoy, the ideal place for luggage storage
  • 50% discount on Qik Tours, e-bike rentals, and electric scooters

Red Route / Historical Route:
  • First Departure: 10:00am, Last Departure: 5:00pm | Frequency: Every 30 Minutes
  • Duration: 75 Minutes
  • Starting Point: Calle Felipe IV, 2. On Sundays, the starting point is: Alfonso XII (In front of El Casón del Buen Retiro).
Green Route / Modern Route:
  • First Departure: 11:00am, Last Departure: 5:00pm | Frequency: Every 60 Minutes
  • Duration: 60 Minutes
  • Starting Point: Plaza de Neptuno

  • You must exchange your voucher at the first bus stop.
  • Starting point of the Red Route: Calle Felipe IV, 2 (Please note that on Sundays, the starting point is: Alfonso XII (In front of El Cason del Buen Retiro)
  • Starting point of the Green Route: Plaza de Neptuno.
  • You will receive a ticket in exchange for your voucher, which you must keep until the expiry date/ tour.
  • Please check your ticket to know when it expires.
  • After exchanging your voucher for a ticket, your voucher will no longer be valid.
  • In loss of voucher/ticket, company is not liable for any refund.

Important Info:

  • You can board the bus as many times as you like within the 24 hours.
  • This is not a Hop on Hop off bus tour.
  • There may be disruptions due to weather, traffic, and events.
  • You can board the bus at any stop and voucher can be exchanged directly with the driver.
  • Stops and timings are subject to alter. There will be an updated map on the bus.
  • There may be a small delay in the bus's arrival and departure schedules.
  • Road closures and heavy traffic can result in delays, reduced trips, and route modifications. We'll make every effort to deliver a seamless and regular service! Under these  circumstances, there will be no refund.

Walking Tours:
Gran Via y Madrid de los Austrias Walking Tour

  • Departure times: Monday to Saturday at 12:00
  • Meeting point: stop 1 (Museo del Prado)
  • Main points of interest: Inicio en Felipe IV, Plaza de Cibeles, Calle de Alcalá, Calle de Gran vía, Calle Montera, Puerta del Sol, Calle Mayor, Calle Postas, Plaza Mayor, Calle Mayor, Plaza de la Villa, Calle Mayor, Plaza de la Villa, Calle del Factor, Plaza Ramales y Plaza de Oriente.
  • Duration: 90 minutes (approx)

The Secrets of the Royal Palace Walking Tour

  • Departure times: Monday to Saturday at 18:00
  • Meeting point: Plaza de Oriente, 8
  • Duration: 90 minutes (approx)
  • With advance reservation by entering the code found in the brochure you'll recieve when you board the bus.

Self-guided audio tour

  • You get access to a free self-guided audio tour with your ticket. Details on how to download the app this will be provided on your voucher.

Discounts: When you show your City Sightseeing card (given to you after boarding the bus and exchanging your ticket), you get:

  • Free drink at Hard Rock Hotel in Ronda de Atocha, 17
  • There will be a new surprise gift for all customers who visit the Hard Rock Store with our brochure, located at Calle Preciados 11, 28013, Madrid
  • Free coffee/ infusion/ lemonade at Indiscreto Brunch, located at Calle la Reina, 25
  • Burpy Focacceria, free drink when purchasing an XL focaccia, at Paseo de la Habana, 56
  • 10% discount at Teatro Flamenco Madrid for the show Emociones
  • Free self-guided walking tour
  • 10% discount at Lock&Enjoy, the ideal place for luggage storage
  • 50% discount on Qik Tours, e-bike rentals, and electric scooters

  • To get the full refund, you must cancel your booking at least 24 hours before the activity/tour start time. If you cancel your booking less than 24 hours before the activity/ tour start time, you will not get any refund.
  • Modifications/ changes are allowed at least 24 hours before the activity/ tour start time. You must contact us through email.
  • The activity/tour's local start time determines the cut-off times.

  • There may be unexpected changes in the route or timetable due to traffic, public holidays, weather conditions, cruise ship arrivals, or other unanticipated situations. During major events, summer vacations, and weekends, the city will be quite busy. We will do everything we can to provide a smooth and consistent service! In such cases, no reimbursement is allowed.
  • Tours run regardless of the weather. Weather-related refunds will not be issued unless the service is discontinued due to inclement weather.
  • The service provider preserves the right to amend or cancel the itinerary due to city events or force majeure.

Customer Reviews

4.7

based on 810 reviews

Rating Distribution

5 stars
659
4 stars
94
3 stars
31
2 stars
21
1 stars
5

"Everything felt thoughtful, polished, and engaging. The smooth flow and warm presentation made the entire experience enjoyable. Definitely something I’d recommend without hesitation."

"Beautifully delivered from start to finish. The clarity, pacing, and overall feel were consistently excellent. Left me smiling and fully satisfied with the experience."

"There were several enjoyable elements, though the pacing varied slightly. Good effort and potential—just needs a bit more balance to shine fully."

FAQ

Frequently Asked Questions

Get quick answers to common questions about our tours and booking process.

You can easily book tours and activities through our website. Simply browse our destinations, select your preferred tour, choose your date and number of participants, and complete the secure online payment process. You'll receive a confirmation email with your booking voucher immediately after purchase.

After booking, you'll receive a voucher via email. For hop-on-hop-off tours, exchange your voucher with the bus driver or staff at any designated stop to receive your physical ticket. For other activities, present your voucher (digital or printed) at the meeting point specified in your booking confirmation. Keep your ticket safe throughout the tour validity period.

We accept all major credit/debit cards. You can pay with a VISA debit or credit card, a MasterCard debit or credit card, Maestro, Visa Electron or American Express card.
 
Please note: We are based in the United Kingdom. Depending on your bank, an international transaction fee may apply. For more details about potential charges, please contact your card provider directly.

Yes. Your payment is absolutely safe with us. All transactions are protected with SSL encryption and processed securely. With our secure online payment system, your information is encrypted and protected against fraud. We use industry-standard SSL (Secure Socket Layer) protocols to safeguard data transfer, and all personal information is stored in secure environments not accessible to the public.

You will receive a confirmation email with your booking voucher immediately after purchase. If you do not receive it within a few minutes, please check your spam/junk folder.If any activity requires manual confirmation from the supplier/ tour operator, your booking will be confirmed within 24 hours.

Still haven’t received it? Contact us at booking@activity-crest.com and our team will be happy to assist you.

Your reference number will be displayed on the confirmation page after you complete your booking and in the confirmation email you receive once your tour is confirmed. All booking reference numbers begin with “ACTXXXX”.

If you don't receive your confirmation email within 30 minutes of booking, please check your spam/junk folder first. If it's not there, contact our customer support at booking@activity-crest.com with your payment details and booking information. We'll resend your confirmation and voucher immediately.

Yes. You can modify your booking after purchase. Modifications depend on the specific tour's terms and conditions. Some bookings allow date changes up to 24-48 hours before the tour, while others may have stricter policies. Contact us at booking@activity-crest.com as soon as possible if you need to modify your booking. Please note that changes may be subject to availability and additional fees.

Please bring a printed copy of your ticket voucher. Some local suppliers also accept vouchers shown on a mobile device (check the activity page for details). A valid photo ID is required for the traveler named on the ticket. For certain activities, a valid ID for each participant may be required – this will be clearly stated on your ticket.

Our cancellation policy varies by tours. Most tours offer free cancellation up to 24 hours before the scheduled departure time. For specific cancellation terms and refund conditions, please check the individual tour page before booking. To cancel your booking, contact us at booking@activity-crest.com with your booking reference number.

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